Service Operator
İşin təsviri
Tegeta Motors Baku is inviting a customer-oriented and talented professional to join our team as a Service Operator.
We are looking for a team member who shares our commitment to delivering a high standard of service, respecting our customers, and creating the best possible customer experience at every stage of interaction.
Your Role
- As the first point of contact for our customers and an important member of the service team, you will ensure that our clients receive convenient and high-quality service.
Key Responsibilities
- Receive customer inquiries and provide professional consultations.
- Schedule customers for service appointments.
- Coordinate processes between customers and service center specialists.
- Monitor the quality of communication with customers.
- Work with internal systems and customer data.
- Ensure a positive customer experience throughout every stage of the service process.
Candidate Requirements
- Excellent communication skills and clear, professional speech.
- Strong sense of responsibility and attention to detail.
- Customer-oriented mindset and a genuine willingness to help people.
- Proficiency in using computers and standard office software.
- Ability to work effectively in a dynamic environment.
- Fluency in Azerbaijani and Russian is mandatory; English proficiency is an advantage.
- Previous experience in customer service within the automotive service industry is required.
We Offer
- The opportunity to become part of a professional team.
- A modern working environment and strong corporate culture.
- Training and professional development opportunities.
- Career growth opportunities within the company.
- A workplace where initiative and responsibility are recognized and valued.
If you are eager to grow in this field and contribute to delivering outstanding customer service standards, we would be delighted to get to know you.
Please send your CV and a short cover letter to t.yusufova@tegetamotors.az and become a part of the Tegeta Motors Baku team.
